Revenue Cycle Management Automation

REVENUE CYCLE MANAGEMENT

NDS InfoServ’s Payment Management Services

NDS InfoServ has been providing automated solutions to the healthcare industry for over 20 years, including:

Paper EOB to 835 conversion services. Including proprietary denial code mapping, paper patient payment conversion, and exception processing. NDS converts over 40 million paper EOB’s to 835 annually.
Denial Management. Including workflow, reporting and document management.
Bank Reconciliation Services. Including reconciling all EOB/ERA with their ACH/Check payments improving providers AR recovery time and follow up.

NDS Intelligent Automation (RPA+AI)

Solution for Revenue Cycle Managment

NDS InfoServ Intelligent Automation practice combines artificial intelligence (AI) and robotic process automation (RPA) to automate complex processes in healthcare. Backed by a team of 15 Ph.D. data scientists, along with a highly skilled team of RPA developers, we have over 30 processes mapped with high automation potential in healthcare and healthcare revenue cycle management.

NDS InfoServ RCM Solutions Include:

Pre-Registration. Bot assisted mapping of patient insurance information with hospital records.
Claim Submission. Bot assisted retrieve and submission accurate claim and required documents.
Primary Follow-Up. Bot assisted follow-up with the payer for claim payment and retrieve claim status.
NDS Download Service. The following manual processes can be fully automated with RPA,including:
o Bot assisted download ERA from payer sites
o Bot assisted download Paper EOB from the lockbox,
o Bot assisted download Payment information from Bank
Payment Reconciliation. Bot automated reconciliation of EOB/ERA with payment.
Kickout Reduction. Bot automated ERA Repair and posting with zero kickouts.
Denial Management. With advanced AI and prescriptive and predictive modeling,
denial insights are discovered and applied reducing denials.